Discipline and ‘stuff’

August 21, 2012 by · Leave a Comment
Filed under: Marketing 

Good ideas come and go. Some of us have difficulty with the ‘coming’ of ideas – we work hard at having good ones and thinking them through – however everyone has difficulty with the ‘going’ of ideas. Implementing has a way to make a quitter out of many. When the going gets tough, the tough get going… out the door… on to something else.

There are many, many, many things we could do. Many tools available to help achieve success, but only one tool matters most: discipline. The master tool.

Stick to your guns. Nose to the grindstone. Have the courage of your convictions. Never give up. Hang in there kitty. We call it many things, but it’s all the same: we have to have the discipline to achieve the goals we’ve set for ourselves.

However this also applies to setting the goals.

In organization after organization I want to let out an audible sigh when I see them just doing ‘stuff’. Don’t get me wrong, its GREAT stuff. Truly amazing, well executed, sometimes brilliant stuff. But it’s just ‘stuff’. Usually only tangentially related to helping achieve their goal in some vague “we’ll make it align later” kind of way.

In a world with only 24 hours in a day this makes me sad to see people ‘waste’ their time on ‘stuff’. Especially when those amazing talents that had to work so hard at dreaming up and executing that ‘stuff’ could create so much more if they could just be aligned more directly to goals.

At some point I’m sure someone wrote a list of goals for the people doing the ‘stuff’. I’m even sure it’s an impressively long list that keeps everyone so busy that they would give their left arm for more resources or people to help make their ‘stuff’ a reality. Many of these folks are even incredibly disciplined at executing their ‘stuff’ incredibly efficiently.

If only we had applied that same discipline to setting the goal in the first place.

Often setting a goal and its objectives can be a process that we feel we’re going through because someone told us we had to go through it. “You need to have a goal!” “I agree!” So goals are written.

And on the shelf they go. And off we go to do what we always do. More stuff.

Goals are useless unless we have the discipline to use them as the basis for EVERYTHING we do. We have to be willing to have the discipline to use them as a lens to evaluate what tasks to undertake and what are just ‘stuff’. Yes, this might mean you stop doing something you’ve been doing for ever. But if it wasn’t helping you achieve your goal, we have to ask ourselves, “then why waste my time doing it”?

If you can have the discipline to actually ensure everything you do helps achieve your goal, suddenly all those other tools we’re already so good at become much more effective.

However sadly, most people can’t even tell you what the big picture goal is. “That’s something some big forehead wrote and put on a shelf somewhere, right?” Probably, yes. And never had the discipline to make sure everything we do aligned to it. Distracted on to his or her own other ‘stuff’.

CBC Radio column: RIM stock dives, what’s next for the BlackBerry maker?

June 20, 2011 by · Leave a Comment
Filed under: CBC Radio Column, Marketing, Technology 

It looks like my predictions about Blockbuster and RIM are coming true. In this alberta@noon column on CBC Radio One with host Donna McElligott I discuss what options are available to Research in Motion, maker of the BlackBerry, in the shadow of a massive stock price drop. We talk about what this means for the Canadian tech sector, national pride, and Kitchener-Waterloo tech startups by looking at Critical Mass and the oil and gas industry in Calgary. We also look at how they might be able to get back on track by examining comparisons to Google and Apple’s work.

albertaatnoon June 20 2011

This is our last Tech and Trends column before we take a summer hiatus. Time to start dreaming up some new ideas for topics for the fall…

CBC Radio column: Newspapers and magazines and mastering the Internet

February 9, 2011 by · 1 Comment
Filed under: CBC Radio Column, Marketing, Technology 

In this alberta@noon column on CBC Radio One with host Donna McElligott I talk about how reports of the internet fueled death of newspapers and magazines are greatly exaggerated. I talk about Avenue Magazine and their editorial panel, the Calgary Herald and Edmonton Journal’s use of online chats, journalists joining Twitter to create one on one relationships with readers and to report breaking news, Metro and National Post’s use of Foursquare for content delivery, and a few other examples too.

albertaatnoon Feb 9 2011

Metro column: Sun setting on face-to-face time

August 27, 2010 by · 1 Comment
Filed under: Calgary, Marketing, Metro Column, Politics 

How many of the 2010 mayoral candidates have you met so far?

You’re in the majority if you said none.

Rest assured, candidates are trying their best to fix that. At least, a few are.

With the summer festival season ending this weekend, the biggest opportunity for candidates to meet you is officially ending, too.

Kent Hehr (with his balloons for the kids) and Naheed Nenshi (with his bright purple signs and t-shirts) were likely the busiest during the season, attending all the major festivals. Wayne Stewart’s volunteers were out in full force handing out brochures, while Bob Hawkesworth was out at some festivals doing the same.

Barb Higgins, Paul Hughes and Ric McIver weren’t big into having a booth and instead chose to fly under the radar by walking the street talking to people they bumped into. (McIver did have a booth at Kensington’s Sun and Salsa, but packed up and left early.)

Craig Burrows chose a different tactic with his “100 communities in 100 days” RV. Many know him only from seeing that big blue and yellow camper.

But those heady days of summer are behind us. Candidates have had their moment in the sun — literally. If they haven’t got a full head of steam by now, it will be a struggle to win the race.

They’ll still try to get your attention by attending events, mostly forums and debates. But this format doesn’t provide much time for one-on-one interaction.

They’ll spend money on impersonal computerized phone calls. They’ll spend time slowly going door-to-door in your neighbourhood or having volunteers make equally time-consuming personal calls. They’ll figure out that Twitter and Facebook really are good places to have conversations with Calgarians.

But most of all, they’ll realize the best opportunities to meet us face to face are gone. And they’ll have to wrestle with whether they have proven they know how to listen to Calgarians when it’s most convenient.

Original: http://www.metronews.ca/calgary/local/article/613438–sun-setting-on-face-to-face-time

Manning Centre’s Conference on Alberta’s Future

February 7, 2010 by · 3 Comments
Filed under: Alberta, Marketing, Politics 

When I first heard about the Manning Centre’s Conference on Alberta’s Future, as someone who values ANY conversation about a better path forward, I eagerly signed up. No conversation is bad conversation.

I then spent the next month being extremely excited about the prospect of the discussions this – no doubt – smart group of people was going to have. Then, about a week before the conference, we were emailed the agenda for the conference and my giddiness began to wane.

The agenda had set out something extremely prescribed. The format was to be six topics with the same order:

  1. Presentation by the speaker offering an assessment of Alberta’s current performance along with ideas to improve our performance (20 minutes)
  2. Question period with the speaker (15 minutes)
  3. Small group discussion led by moderators (15 minutes)

Someone please correct me if I got the times for each section slightly wrong. (Note: Normally I wouldn’t make a big deal about maybe getting these small a detail incorrect, but given the moderators singular focus on not going overtime, it seems important to have accuracy in this area. Several times he shouted for “ORDER!” and at one point refused to let a questioner ask her question because of time limitations. In response to her saying, “That’s not fair!” he seemingly with callousness said, “That’s the role of the chair. Next time come to the mic earlier.” At the end of the day he did apologize to everyone if he seemed gruff on the time issue. Agree with him or not, you can’t argue he did a great job keeping things moving forward and ending on time, despite the group’s best efforts to turn the day into solid side conversations.)

After hearing the speaker’s suggested solutions the 15-minute group discussion at your table of 8 people was focussed on answering three questions:

  1. Do we accept the speaker’s assessment of Alberta’s performance in this area? If not, what is our assessment?
  2. Do we agree with the proposed solutions and alternatives? If not, how would we alter them?
  3. What additional ideas, solutions, and alternatives do we think would improve Alberta’s performance in this area?

The group answers to the questions were recorded and handed in as the next speaker was introduced.

Our ambitious schedule for the topics and speakers was as follows:

  1. 09:00 – 09:50 Fiscal Responsibility – Mark Milke – Director of Research, Frontier Centre for Public Policy
  2. 10:00 – 10:50 Balanced economic growth – Michael Percy – Dean, Business School at the University of Alberta
  3. 11:00 – 11:50 Environmental Conservation – Marlo Raynolds – Executive Director, Pembina Institute
  4. 12:45 – 13:35 Democratic Participation – Peter McCormick – Professor of Political Science, University of Lethbridge
  5. 13:45 – 14:50 Health & Education – Peter Cowley – Director of School Performance Studies, Fraser Institute, and Nadeem Esmail – Senior Fellow, Fraser Institute
  6. 15:00 – 15:50 Leadership on the National Stage – Monte Solberg – Former Federal Minister

Perhaps I’ve been spoiled by the “unconference” model. Recently I’ve attended CivicCamp, TransitCamp (in Edmonton), CivicCamp 2, Reboot Alberta, #yegdata (in Edmonton) and Calgary Conversation 2, all of which have used the unconference model where participants are asked to ‘leave their hat at the door’ to engage as equal citizens and to set the topics of discussion themselves through a quick democratic process. Even when the format for the day is highly prescribed the participants at these events felt engaged because they were controlling the topic of conversation. This is why my giddiness began to wane after seeing the agenda prepared by the Manning Centre. We, as a participants, had no say in the topics we felt were of importance for discussion, and out of a nine and half hour day, participants were only scheduled one and a half hours of time to express their opinions. And even then, two thirds of that discussion was focussed on the speaker’s points, not the participants.

I guess the reason I was disappointed with the format boils down to this: I thought the Conference on Alberta’s Future was occurring, in the words of Nicholas Gafuik, Executive Director of the Manning Centre, “because Alberta is in a time of change and there is a need to generate ideas, proposals, and plans for shaping a more positive and inspiring future for our Province” and I didn’t feel like participants were given much of an opportunity to help achieve any of these goals. Instead the Conference was a conversation about the solutions put forward by the six speakers. Which is still valuable, it just doesn’t help achieve this inspired goal.

Please take a look at the format again: speaker talks for 20 minutes, questions for 15 minutes, followed by a 15 minute small group discussion complete with written notes, then about an hour later it’s on to another session with a different topic. That format reminds me more of school than anything else. And I’m confident very few people would argue school was a place that oriented students to come up with solutions in their classroom. School was about learning – taking the knowledge of the speaker and distilling it into your own life. This certainly is not a bad thing! As a matter of fact, it’s vital! It’s not, however, the format best oriented to “generate ideas, proposals and plans”.

I did feel this was really what I, and the other participants, got out of the Conference on Alberta’s Future too. There was a HUGE amount of learning going on. The speakers were fascinating and provided a litany of information. In some cases, the speaker was providing so much information they needed to skip forward in their notes/slides because they couldn’t even pack everything they wanted to share into 20 minutes! Personally, I learned a lot on each of these six topics this past Saturday, and for that I consider the Conference an un-mitigated success. Unconfrences may be great for coming up with solutions, but someone still needs to drop the knowledge so others may absorb it and come to their own conclusions. And right now, outside of universities, I can’t think of many other venues through which this kind of information is being shared.

My only hope is that the Manning Centre does not try to present the information contained on those sheets handed in at the end of each topic as anything other than a distillation of what the speaker talked about. To present it as consensus or policy suggestions would, in my opinion, be disingenuous. The format for the day was not conducive to that kind of an outcome.

A result of a potential mismatch in goal and format, I think can be seen in the last session of the Conference. During this session, summaries of what was written down by each group on each topic were presented. Following this, attendees were asked to vote on whether or not the summary accurately depicted the conversation had at their table. From what I saw, for the first couple summaries the majority of participants meekly put up their hands for the affirmative, almost to say “yeah, kind of, I guess so, that looks pretty accurate for the most part”. However as things went on, more participants began to realize they had no idea if the information they were being presented with was accurate or not because they were only sitting at one table – they had only participated in approximately 1/16 of the overall discussion. Each conversation was obviously different at each table, so the information on the screen that was different from their conversation just as easily could have been from another table as it could have been made up out of the blue. (The good news is the Manning Centre had previously stated they would make scans of each topic sheet available online. This will allow for verification of discussions, but it still does not make the votes meaningful.)

Another issue with these summaries goes back to what I spoke of earlier in this post: they did not reflect many of the beliefs of the participants, mainly they reflect the discussions we had about the speaker’s talk. So a statement such as “Alberta should invest in technology to help solve the democratic deficit” only means, the speaker mentioned this and we talked about its pros and cons as a potential solution; it does not mean we thought this was the best solution or that it should not be explored in favour of other potential solutions. The questions we were asked did not ask us to rank or make recommendations, instead they simply asked us to discuss the speaker’s solutions and to offer some of our own. The result of this format is that two thirds of the ideas on the summaries are the speaker’s ideas – regardless of whether the participants agreed with those ideas or not – because two thirds of the discussion was geared toward discussing those ideas.

This becomes a major issue when you consider there was only one speaker per topic – one set of solutions proposed. The summaries being highly weighted to the issues that speaker spoke of, and a casual observer can be forgiven for thinking these are the ONLY solutions being offered. This result could already be seen in the discussions being had on Twitter during the conference. When someone writes “new taxation model being explored”, it’s hard not to think the participants are suggesting a new taxation model be explored, instead of taking the statement at face value: we talked about it, no suggestion is being made. If more than one speaker had presented on each topic (something that logistically would have been impossible give the broad-range of topics being addressed) then the line would have been “taxation model A versus taxation model B being explored”. That can no longer be misinterpreted as a simple statement of fact; it is clearly a debate that will result in a suggestion.

In some cases ideas were put on the summary because “one table mentioned” it. Meaning, at best, that idea was discussed by 1/16 of the participants, and even then, they may not have reached consensus it was worth exploring let alone endorsing.

Despite the easy to misinterpret outcomes of the Conference on Alberta’s Future I am incredibly glad I attended. As I said above, we have an understanding deficit and more events like this that are focused on passing on knowledge will only make Alberta an even more well-rounded province of engaged citizens. Something we certainly could use much more off.

I pass on my congratulations to Nicholas and the entire staff at the Manning Centre for putting on an engaging and superbly run event. As I imparted to Preston Manning at the conclusion of the Conference, I hope this is not the last one the Centre does. There is much more to be explored and many more solutions to be discussed. We need more groups and individuals such as the Manning Centre and its namesake who are willing to host events to do just that.

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